Privacy Policy

This website is operated by Meridian Care Solutions LLC dba Illinois Personal Injury Centers, in the State of Illinois ("we", "us"). This policy explains what information we collect when you visit this website, call (312) 487-3460 or send us a form, and how we use and protect it. We are an injury case management and scheduling service. We are not a medical provider and not a law firm.

Information you give us

When you call us or fill out a form on this site, we collect the information you choose to give us. That can include your name, phone number, email address, preferred language, general location, the date and type of your accident, and a short description of your request. Law firms sending a referral may also provide their office details and their client's contact information. Please do not send medical records through this website.

Information collected automatically

Like most websites, this site receives basic technical information when you visit, such as your IP address, browser and device type, the pages you view and the site that referred you. Analytics cookies load only if you accept them.

Cookies

On your first visit, a banner asks you to accept or decline cookies. If you decline, we only use what is needed for the site to work and to remember your choice. Analytics cookies load only after you select Accept. You can change your choice at any time using the cookie settings link in the footer, or by clearing this site's data in your browser.

How we use information

We use the information you give us to respond to your request, contact you, schedule care with independently licensed providers, keep your appointments and file organized, and meet our legal obligations. We do not use it for unrelated marketing.

How we share information

We share information only as needed to do what you asked:

• With the independently licensed providers you are scheduled with.
• With your law firm, if a firm referred you or you ask us to.
• With an independent attorney, if you ask us to put you in touch with one.
• With service providers that run our phone, form, scheduling and website systems on our behalf.
• When the law requires it.

We do not share your information with insurance companies unless you ask us to or the law requires it.

No sale of personal information

We do not sell your personal information.

Text messages and calls

If you give us your mobile number and agree to receive text messages, we may text you about your request and your appointments. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop texts, or HELP for help. Agreeing to receive texts is not a condition of being scheduled.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we protect information

We use reasonable technical and organizational safeguards, including encrypted connections and access limits, to protect the information we hold. No method of sending or storing information online is completely secure, so we cannot promise absolute security.

How long we keep information

We keep information for as long as we need it to respond to your request and manage your file, and for as long as the law requires us to keep records.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Reach us through our contact page or call (312) 487-3460. We will respond within a reasonable time, subject to any records we are required to keep by law.

Children

This site is not directed to children under 18, and we do not knowingly collect information from them through this site. A parent or guardian can contact us on a minor's behalf.

Links to other sites

This site may link to other websites. We are not responsible for how those sites handle your information.

Changes

We may update this policy from time to time. The current version is always posted on this page with its effective date.

Contact

Illinois Personal Injury Centers
171 N Aberdeen St Ste 400, Chicago, IL 60607
(312) 487-3460